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Reward Points

Our reward points scheme has now expired.

For any queries please contact the customer service team on email [email protected]

How to redeem Reward Points

Reward points can be redeemed at checkout. If you have accumulated enough points to redeem them you will have the option of using points as one of the payment methods. The option to use reward points, as well as your balance and the monetary equivalent of this balance, will be shown in the Payment Method area of the checkout. Redeemable reward points can be used in conjunction with other payment methods such as credit cards or PayPal.

Example view:
Payment Information

Reward Points Minimums and Maximums

Reward points may be capped at a minimum value required for redemption. If this option is selected you will not be able to use your reward points until you accrue a minimum number of points, at which point they will become available for redemption.

Reward points may also be capped at the maximum value of points which can be accrued. If this option is selected you will need to redeem your accrued points before you are able to earn more points.

How to manage your Reward Points

Use your Customer Account to view and manage your points. Here you will be able to clearly see your total points balance and their monetary value. It will also let you know the minimum points needed to redeem, whether you have reached the maximum points limit and a cumulative history of points acquired, redeemed and lost. The balance history will retain and display historical rates and currency for informational purposes. It will also show a record of any messages regarding your points including expiration notifications.

Example view:

My Account

Reward Points Expiration

Reward points will expire on the 31st December 2018.

Note: You can sign up to receive email notifications each time your balance changes when you either earn, redeem or lose points, as well as point expiration notifications. This option is found in the Reward Points section of the My Account area.

Important notices

As per our Terms & Conditions:

  • This promotion may be modified or withdrawn at any time.
  • We reserve the right to remove/cancel rewards points if we believe that system is being abused in anyway.
  • Use of a false name or address will result in disqualification.