At Lighting Direct we are proud to deliver and maintain our high level of customer service. For five years we have achieved the Gold standard service award from independent review platform Feefo.
This year, we are delighted to say that in recognition of our continued excellent service we have been awarded the newly introduced Platinum Trusted Service Award for consistently delivering excellence. To achieve this, we have achieved a rating of over 90% on reviews collected during 2019.
This award is testament to the hard work our customer service team put in to provide the very best customer service they can.
Visit our Lighting Direct Feefo page to gain access to service and product reviews going back many years. The reviews are independently provided and unedited – negative reviews sit alongside positive.