Just some of the many comments received from our satisfied customers...........
This is a repeat order as the first one arrived today (25/09/12) and works brilliantly. Excellent service - thank you
David - 3/10/12
Thank you for the best service I have ever received from a on-line order, and the young lady I spoke to yesterday was first class.. thank you...
Margaret – 25/09/12
Recommendations from 2 friends. good website, v user-friendly. thanks.
Jo - 18/09/2012
I write to thank you first of all for the excellent service received in respect of a bulb which had to be replaced in a purchase I made from you. The new bulb worked first time and I am extremely grateful to you for your help. I intend to write to the Sunday Times in the hope that they will publish my testimonial for you in the Money Pages.
Frances - 31/08/2012
Clear and easy to use. Found online
Philippa - 29/08/2012
Have just recently bought lights from you, amazing delivery next day, found you by chance on website, now buying extra light.
Steve - 23/08/2012
Previously ordered from you two brass remote control picture lights. Very prompt delivery, excellent product. We would very definitely recommend your firm
Have made a few purchases recently. Absolutely delighted with both products and service. Speedy delivery too.
I would also like you to know that I found your personal service and telephone manner to be excellent and I think you are a credit to your Company. As a result of this and this alone I will definitely recommend your Company to others; I hope that your Lighting Direct gets business out of this and that you get the appropriate recognition for a job well done. Please feel free to pass this on.
Brian – 05/07/12
It's an excellent website. very efficient and easy to navigate. i found you by entering the lights we wanted and choosing a recommended company with free and speedy delivery. thank you!
Kathleen - 04/07/2012
Just a brief note to say “thank you” for organising our order so efficiently. The delivery duly arrived yesterday, perfectly packed and during the afternoon as we had requested.
Ann – 13/03/2012
I would like to compliment you on your speedy delivery and customer service. After sending my email on Monday I received a telephone call from a very pleasant gentleman at 5.30pm letting me know my lamp had arrived, would be dispatched and I should receive by Thursday.
At 12.10 on Tuesday my lamp was delivered. In this day of people complaining so much about bad service I feel it only right to once again compliment you on your excellent service.
Sarah - 13/10/11
Thank you so much for the effort you’ve made to try and find this product for me. I will certainly follow up on the leads that you have given. Why are there not more people like you who are willing to help…………you’re a star!
Brian - 30/06/11
I searched for a well designed, well made, outside light. Discovered that Lighting Direct had precisely what I wanted. It was dispatched as they said, and delivered the next day. In this day of second rate service, this company stands out like a beacon. It's very friendly service from an efficient team, which has resulted in a very happy customer.
Jane - 07/05/11
Goods arrived thank you for your excellent service. I will be wiring them in this weekend!
Bob - 14/04/11
Everything arrived perfectly last week, thank you. I'll just add that your customer service in helping to get this resolved has been excellent throughout. It's greatly appreciated.
Phil - 04/04/11
Thank you so much lamp's have arrived in perfect condition, they are more than expected, would shop with you again.
Anne - 22/03/11
Thank you very much for your e-mail. I would like to take this opportunity to thank both you and your Company very much for the excellent service you have provided. Whilst I realise that, on this occasion, my order was a very small one the care you have provided has been exemplary. I will have no hesitation in using your company in the future and in recommending you to friends and colleagues.
Just a note, to say thank you very much.I just received and all wonderful, many thanks for your speedy attention and dispatch, As always A1 customer service, also, may I take this opportunity to wish Lyco, all the very best, in their new venture for the future, take care.
Kathy - 15/02/11
Thanks so much for your proactive advice with this. Its not often you get good service these days, and so I really appreciate it.
Kate - 28/01/11
Thanks very much. I got them today and they are great. Thank you for being so helpful and generous with your time.
Jane - 20/01/11
Just to say "Thank-you" for the excellent service. It's taken me 14 years to persuade my husband to put up outside festive lights so really glad you supplied them so quickly before he changed his mind!
L.Robertson - Bunwell, Norfolk 10/12/10
The shade has arrived safely and been fitted. Thank you so much. Your customer service is superb!
L.Hickling - E.Williamston, Tenby 8/12/10