Lighting-Direct :: Testimonials

Just some of the many comments received from our satisfied customers...........

Just wanted to confirm that the picture light arrived on Friday Ok. Also wanted to thank you for the prompt responses to my emails and to say how impressed we are with the service you have given to us. It's so nice when people actually keep you informed as to what is going on. Thanks very much

P.Whittaker - Newcastle, Tyne and Wear 02/02/10

We have received our order of the above, and all items are in order.Thank you for your fast response and attention to our business as usual , well done to all concerned.

T.O Sullivan - Lahinch, Ireland 01/02/10

Many thanks for your prompt service. Replacement light fitting has just arrived in perfect condition Thanks again!

J Gilligan - Sheffield, South Yorkshire 25/01/10

Fantastic, you have been wonderful – please send this email on to your manager or give me their email address. It’s rare that I get this sort of great service and I think it should always be recognized. Thanks again!

J Norburn - Wood Green, London 19/01/10

The Saturday telephone service was very helpful in advising on product, pricing, discount and pointing out the savings on delivery charges on orders over £65 etc - so I bought 6 units with a 'weekend discount' of 20%... and the online experience was second to none! I only hope that installing them at my house in France goes the same way!

A Wood – Clapham Common, London 19/01/10

I have received the light! Thank you very much. I am really happy of the custom care that you have shown. I will promote your company to all my friends!

F Ornato - Catford, London 18/01/10

My order has appeared on my doorstep! So, am delighted. Happy New Year!

S Self - Hitchin, Hertfordshire 02/01/10

Can confirm I have received my order, many thanks for your prompt delivery.Wishing you merry Xmas.

P Foulkes - Kirby-In-Ashfield, Nottinghamshire 16/12/09

I would like to say that I'm really pleased with the prompt way you dealt with my order and in returning my funds without me having to chase you. Thank you very much and as I said I'll try again early 2010.
A Wallen - Caerphilly, Mid Glamorgan 05/12/09

Pilot bulbs received today. Thank you so much for prompt and efficient service. First time I have used you, and it won't be the last. Regards
G Mellstrom - Paisley, Renfrewshire 04/12/09

I just wanted to say I'm really impressed that you have got back to me so quickly, thank you so much! What fantastic customer service - if only all companies were as good as you guys! I look forward to receiving our order. Thanks again
D Nicholson - Baldock, Hertfordshire 17/11/09

Hi Folks just to let you know I have just received the light I purchased from you yesterday, I felt I must email you to say thank you on an excellent service well done
R Hutchins - Nr Skegness, Lincolnshire 05/11/09

Many thanks for the two wall lights received today to replace the broken transformers in previously bought lights. May I take this opportunity to say that this is one of the best if not THE best company to deal with. Any problems at all with purchases are dealt with immediatly and replaced with no quibles or extra cost. I most certainly will inform friends of the fantastic service provided by your company. Again, many thanks.
E Smith - Stornaway 15/10/09

Just let you know the lights arrived to day all safe and sound. Just a note to say that your service is very good and i will be recomending you to others. I look forward in ordering again. Kind regards
J Rowlands - Co Mayo, Ireland 06/10/09

The replacement fitting arrived safe and sound yesterday. Many thanks for your speedy and courteous service.
D Baumbach - Hayle, Cornwall 02/10/09

Good news the lights arrived this morning all intact thank you for your help, we are delighted with them.

G Henderson - St.Gaudent, France 21/09/09

Thank you for the prompt delivery of our lovely wall lights. Ordered on Friday, delivered on Tuesday ! Exceptional service, and in perfect condition. Also, a wonderful website.
B Jones - Swansea 31/08/09

The goods have been received today, intact and in working order! Excellent service - many thanks! Good wishes.
I Armstrong - Morpeth 27/08/09

Just like to say I have now received my replacement light and like to thank you for a great Customer Service.
D Stovell - Crawley 18/08/09

Just wanted to say thanks for the great service I received from you. I placed my order last Tuesday evening and it arrived first thing on Friday. It was all really well packed (important when you're dealing with glass). I'm also really impressed by the quality of the items I've purchased given the great price. The additional discount and free P&P was also very much appreciated. You were recommended to me by a friend and I will definitely be passing that recommendation on to others. Many thanks.

A Elliott - Ongar 17/08/09

Thank you for the prompt attention to my order for two touch table lamps. The lamps arrived today as promised. I am very pleased with them, they are exactly what I had hoped for.

M Brown - Bothwell, S Lanarkshire 07/08/09

Received my order thank you was very pleased with the service and goods. I have fitted them, and they look great they replace the existing ones of the same type of which lasted 11yrs. Hope these last as long. Thanks
D Doughty - West Bromwich 06/08/09

This just to say how pleased we are with your products and we cannot fault your customer service! Excellent and will recommend you to anyone!
P McGibbon - Buckingham 14/07/09

They have arrived today - great service, thanks - I wont hesitate to recommend you!
J Cruise - Woolston, Southampton 10/07/09

Thank you for the extra work in ensuring prompt and timely delivery of my order, I have yet to fit the lights but they have a quality look and feel.
R Willett - Purton, Wilts 15/06/09

Thank you. I must say though that the lights are fantastic and as they are for a communal area shared by 16 of us , everyone likes them. Most surprising as that rarely happens so congratulations on a lovely product. You will be receiving further orders from us as we are replacing other lights in the near future.
D Murray - Glasgow 23/05/09

Thank you very much. I would like to compliment you on your excellent service and I will highly recommend your company to friends and family in the future!
C Carpenter - Reigate 22/05/09

Re recent order. I placed this order mid-morning yesterday and it arrived before 8am this morning. Whilst not yet installed it appears in perfect condition and beautifully packed. Am most impressed with your system of keeping customer advised of progress of order and will confidently return to Lighting Direct when a new purchase is required. Many thanks
M Cox - West Wickham 20/05/09/div>

Just a note to say, how very pleased I am with the light purchased, and of the service received by yourselves...many thanks.
K Dallow - Weymouth 14/05/09

Just to let you know, our order arrived Wed. A.M. Fantastic service!!
We will use you again, and recommend you Highly! Thank you.
S Bell - Mesnac, France 14/05/09

Many thanks for your reply and excellent customer service, I will certainly be recommending you to my friends and using you again myself, great to have hassle free faulty goods exchange, I appreciate that living in Jersey can make things a little difficult.
M Robbins - Jersey 12/05/09

I believe that one of the main features considered in assessing how customer friendly an establishment is in their proficiency in dealing with a complaint or a problem - in this instance, return of a faulty product a few months after purchase for full refund with no quibbles. You have done well on that and for that reason your domain name will remain on my favourite list for any future purchases.
C Varghese - Jersey 10/05/09

Just a note to thank you for a good service, My light fitting arrived today, in good condition.
J Taylorson - Preston 02/05/09

I wanted to email to say thank you very much for sending on the replacement Arundo glass shade, plus a spare - most unexpected and appreciated. Both arrived safely with my latest order today. When customer service goes wrong people are always too keen to complain, but rarely praise when things go right. So I just wanted to make sure I don't fall into the same trap. Anyway, many many thanks once again, and I'll be only too happy to continue Lighting Direct in the future
L Derby - Dulwich 27/04/09

I just wanted to say how impressed I am with the lamps I ordered last week, and their very speedy delivery. The packaging was excellent, and protected the lamps beautifully - including the rather delicate shades. I shall certainly use your firm again. Thanks.
C Milne - Yeovil 27/03/09

My order from Lighting Direct arrived at 09:30 this morning, very impressive for an order only placed at the weekend. I am highly delighted with the service received from your company. I will most certainly use Lighting Direct again and will recommend you to others.
An excellent result, many thanks.
B Sherlow - Colyton, Devon 25/03/09

Thanks for the great service. Lights supplied within 3 days of purchase. a smooth trouble free transaction
D Adam - Chelmsford 25/03/09

Thank you for the amazingly speedy service will not hesitate to recommend you to all I meet!
N Davis - Elstree 13/03/09

Thank you for the efficient way you dealt with my order as a first time customer I felt really impressed with the service provided, and would sincerely offer my recommendation to associates, when an occasion arises.
B Gowing - Colchester 03/03/09

Just a short note to let you know that I have received the two replacement bulbs today. Many thanks for your excellent service and customer care, it really is appreciated.
C Workman - Newark 02/03/09

I would like to compliment your company for the very efficient way in which my order was handled, even though a very small value order! Please convey my thanks to everyone concerned in the handling of this order, and I shall not hesitate to recommend your company to my colleagues in the Hospitality trade in the Skegness area.
Thank you once again
C Foran - Skegness 02/03/09

Dear Lighting-Direct I'm very impressed with the efficiency and service your company offers. We will be using you again and recommending you to friends and colleagues. I would also like to say that the lights arrived well packaged and were even better than I had hoped. Many thanks again and I wish you success through this difficult economic climate.
N Thomas - Stockton-on-Tees 16/02/09

The tubes arrived today safe and sound. Thank you for your help. It is good to find someone these days who makes an effort to provide good service.
D. Coy - Ilkeston 02/02/09

Just a line to thank you for my order received today. Bearing in mind that the order was only placed two days ago, this is indeed first class service. These days you hear so many stories of bad customer service, it is refreshing to have the opposite. I have dealt with you before and the service then was as good as this, which shows you are consistent. Although I have not yet opened the parcel I am confident that all is well with the contents. All I can say is keep up this service and you should emerge from the credit crisis comparatively unscathed. Well done, please feel free to use my comments in any way you wish to promote your business.
N Coup - Newcastle-upon-Tyne 28/01/09

We received the lights on Monday. We would like to thank you for your help and assistance. The lights are now installed and look great, even better than we expected. We are very pleased with lighting direct and will recommend the company to our family & friends.
C Rhodes - Stellendam, Netherlands 22/01/09

Just a quick email to thank you for processing my order so efficiently.
I'm most grateful.
B Rose - Lewes 21/01/09

Thank you for your quick response to change the damaged light fitting, the new one arrived today all safe.. excellent service which you often do not get nowadays, and if I ever require anything else I will certainly look on your website...once again many thanks.
J Waring - Chesterfield 15/01/09

Thought I would drop you a line to thank you very much for the excellent communication and the fast service received on my order with yourselves.
A Newhouse - Guernsey 14/01/09

Light bubs received thank you. It's nice to have a company care about its business and customers. I will order from you again.
R Dennis - Birmingham 14/01/09

Thanks for another very speedy delivery. Happy Christmas and a successful New Year to you all.
R Bilder - London 19/12/08

Many thanks indeed ! That's what I call service - I ordered the light fitting on Sunday - and I received it on Wednesday ! We have the electrician coming tomorrow (Friday) and everything is ready...Our best wishes for Christmas - you all deserve a marvellous time !
G Rowland - Calne 18/12/08

The replacement lamp arrived yesterday and we've just put it together -- it works! Thank you and everyone concerned for their fantastic service. Any lighting we need in future, Lighting Direct will be top of the list. And I'll let others know as well.
A Farr - Wokingham 18/12/08

Thank you for your hassle free quick service.
C Greenfield - Filey 18/12/08

Please may I thank whoever it was that ordered and posted the replacement Globe from my previous order with you. I was very pleasantly surprised to find not only did you provide a replacement glass bowl but the entire pedestal package. I can not think of many suppliers who strive to attain such a high customer service. Your actions speak volume for your customer satisfaction. These actions have not gone unnoticed. I will most definitely shop with you again and will also recommend Lighting-Direct to all I correspond with.
Yours exceptionally grateful.
M Paterson - Chesterfield 24/11/08

Hi there, I'm just writing to say that my husband and I are delighted with both your service and the picture light we ordered. Thank you very much and all best wishes for the future of the company.
N Quince - Newcastle-upon-Tyne 23/11/08

To all at Lighting Direct. I ordered some light fittings from Lighting Direct they were delivered on time there was no hassle, excellent service I will be recommending Lighting Direct to all my customers and look forward to doing more business with you. Thanking you for your service and help.
K Clifford - Downham Market 20/11/08

Hi Brenda. Thank you so much for your help, you are a star. It is so nice when companies go the extra mile to help and you and Lighting Direct certainly have. Kind regards
D Richardson - Stirling 03/11/08

I am today in receipt of the replacement light. I would like to thank you for such a superior service. I will definitely be using your company again. Kind regards
K Littlefield - Woking 09/10/08

Many thanks, once again, for your excellent service. The wall lights which were ordered on Monday were delivered, as promised, on Thursday. It is so refreshing these days to deal with a company who are so competent and fulfill their promise to the customer.
C Watchorn - Newthorpe Notts. 03/10/08

The lamp arrived safely this morning as promised - thank you very much. I would like to thank you for your speedy and very efficient service I will certainly recomend you to all my friends.
S Ash - Kempsey, Worcs. 30/09/08

Happy days- at last!!- Is Belfast not deemed the UK with you guys? You have been an absolute gem and I really appreciate all your help and patience in this matter!
The way you handled the situation should be used by other companies as a model of excellent sales and customer service delivery!!
A Donaghy - Belfast 24/09/08

Just to let you know that my order arrived at 9.30am as you promised it would. It was very well packaged and I really appreciate you doing everything you could to let me know what had happened to my order. I would not hesitate to order from you again.
S Fox - Lowestoft 23/09/08

A quick note to say that my order for Outdoor Lights arrived yesterday and I would like to say thank you for your excellent service and products. I will have no hesitation in recommending your Lighting-Direct to friends and family. Cheers
R Campbell - Oxford 10/09/08

I have just recieved my order, thank you, we are delighted with the products and delivered in record time! We will have no hesitation in recommending Lighting Direct to family and friends and will definetely be using this site again.
A Wales - Montrose 04/09/08

This is just to advise you that my order was delivered earlier today and I am both amazed by your speedy service and also delighted with my purchase.
Thank you very much indeed. I will be passing your details to friends and family.
M Farquharson - Chiswick, London 07/08/08

I just thought I would drop you a line to say thank you. The lamp arrived in perfect order this morning as promised. I have been impressed with the way you have kept me informed of the progress of my order and the delivery time was spot on. Great service, thank you.
B Smith - Sevenoaks 29/07/08

Just a line to thank you for a first class service.
I was a little disappointed following your e-mail below to be advised of a 14 day delivery once I ordered. However the very next day after I advised you of this, I received notification that the lights would be delivered the very next day...and they were!!!!
This is the right way around i.e. under promise, then over deliver - Fantastic!
Also I was advised at every step what was happening and the lights when they arrived were everything promised. A great service all round.
L Goode - Skipton 24/07/08

Many thanks for your excellent service, the lightbulbs arrived safely!
C Watchorn - Newthorpe, Notts 21/07/08

Thank you for your prompt delivery. The lighting fixture looks amazing....what a nice surprise for such a great price.
M Morrar - London 21/06/08

Thank you for my lovely lights, so well packed and such an efficient fast service. We look forward to putting them up soon.
S Blatchford - Uplyme, Dorset 20/06/08

Just a note to thank you for the prompt attention to my order - what a good service you provide! My picture light I ordered on the Wednesday and it was delivered Friday morning and is now up and running. Many thanks once again for the excellent service you provided.
M Kilby - Birmingham 14/06/08

Thank you for your good service. The lamps have arrived safely this morning and appear to be in good order. I will be installing them at Dursley Bowls Club today - we will have a brighter future!
J Mackriell - Dursley 04/06/08

I am Just writing to say How very impressed I am with Lighting Direct, and the speed from ordering to delivery was superb I received my parcel bang on time on the date you said. Thank you .
B Doherty - Fareham 03/06/08

Just an e-mail to compliment you on the speedy service and the excellent quality light fittings. We ordered 3 garden halogen spots and they were miles better than all the other ones we have looked at. Your web-site is very good.
A McLeod - Falkirk 29/05/08

Many thanks for the lamps for my wall lights. I am very satisfied with the excellent service I have received and extremely pleased with my new wall lights. I will certainly be recommending your company to others and will definitely use it again in future.
H Mullen - Clydebank 27/05/08

Thank you Lighting Direct for your excellent service. My order was delivered safely this morning, has been unpacked, assembled, and is working satisfactorily. I shall have no hesitation is recommending you and using your service again.
C Lambert - Lechlade 16/05/08

Thank you very much for your prompt response to this, it's very much appreciated and a credit to you at Lighting Direct. It's genuinely a case of if only all companies were so efficient and pleasant ! Best wishes
T Kennett - Tring 15/05/08

I received the lamps today in excellent conditions. The description of the lamps were spot on and the shipment fast and very good. Thank you
A Davies - Surbiton 07/05/08

Arrived yesterday and was signed for by my colleagues at work. All in perfect condition and exactly what I wanted. Thanks for all your quick and reliable service. With best regards
M Lake - London 03/05/08

Just a note to say thank you for your BRILLIANT after sales service. I will be using you again in the future and will recommend you to friends and family. Thanks again.
M Jeffries- Newcastle-Under-Lyme 02/05/08

I have received the lamp and am completely satisfied with it. Thanks for your good and reliable service.

B McGeeham - Manchester 24/04/08

Hi, Just to let you know my lights look great. Great Service.
Many thanks.

L Newman - Hull 23/04/08

Received my order today thank you. Can I just congratulate you on a first class service, goods were delivered one day earlier than your estimate. I certainly believe this service needs recognition, and I will use you and recommend you again. Thanks again.

N Coup - 16/04/08

What amazing service your company has given I wanted to thank you. I love my lights and could not believe that they arrived in just two days, great service great people.

J Sparkes - Morden 16/04/08

Just letting you know my lamp arrived safely. I was very impressed with the service from your company and will certainly buy from you again.

K O'Connor - Stockport 11/04/08

Thanks to you for your attentive care and quick responses. It is those kind of actions (and reactions) that make it a pleasure to buy from some websites and encourage one to come back again.

M. Sozansky - Lewes 09/04/08

Order received in very quick time. Very pleased.

M. Calladine - Poulton, Glos. 09/04/08

Thank you for your very prompt and efficient service. Both items I ordered arrived quickly, safely and beautifully packed to ensure they arrived in one piece. I am very impressed with the quality of the items and competitive price. They are also different to items I can buy in the normal store chains and so make my home more individual. I will use you again without hesitation.

C Crabtree - Morecombe 08/04/08

Just wanted to confirm that my lamp arrived today and I would like to say how impressed I am with the service you provide and the standard of communication including website. Your pricing was very competitive and even better with your current discount. The lamp was very securely packaged and now assembled looks great. Thank you very much for an excellent service.

L Robinson - Newbury 26/03/08

I would just like to thank you for my order which was delivered promptly and well packed.
If my new bathroom ever gets finished, the tiler is in at the moment, the light will go very nicely.

G Faulkner - Edinburgh 21/03/08

My order of lights has just arrived and wanted to thank you for your efficient service – all the order is present although I won’t know if they all work till the electrician installs them – the floor light does work and looks excellent. I’ll certainly be recommending your company to anyone I know who’s buying lights!

J Glenton - Ealing, London 14/03/08

Very impressed with the updates and service. Well done and thank you. It's that type of thing that makes people come back I suppose. I will.

D Rooney - Southport 08/03/08

It did arrive today and I am absolutely delighted with the lamp - it is exactly as described/expected - if not better!Good delivery time too - well done Lighting-Direct, and thanks. Kind regards

C Spencer - Worcester 28/02/08

Received your order. All beautifully packed. Have set up the changing lights - how fantastic are these. So much so I may buy some more later.

P Welling - Barnsley 27/02/08

Congratulations on your superb customer service! Excellent choice of goods on line and it was extremely helpful to be kept so fully informed on the progress of my order which was delivered very quickly and all at a very reasonable cost - well done. I hope I shall do business with you in the future and will certainly recommend you.

C Page - Salisbury 27/02/08

Thanks very much for your help and for your excellent customer service - it's nice to be able to resolve problems easily and quickly.

N Shore - Ashton-Under-Lyne 22/02/08

This is the first time I have used your online ordering facility and I have to say that I am extremely impressed with your service. The light duly arrived "in one piece" as expected on Friday and I was kept fully aware of the status of my order throughout the delivery process. Well done and please keep up the great work.

C Blowfield - Bicester 20/02/08

I received the order and am highly delighted with both the product and prompt delivery. Many thanks from a satisfied customer!

L Huggins - Morpeth 20/02/08

Would like to thank you for your excellent service regarding my recent order. Your staff went out of their way to contact the manufacturers to see if these chandeliers were still available and indeed I have received them in approx 1 week.
Many thanks - I have been looking for some chandeliers for about 10 months - these are lovely!!

D Burton - Brandesburton E Yorks 15/02/08

Received this morning!!! amazing service..........many many thanks!!!!

L Berlin - Weybridge 13/02/08

Many thanks, the package arrived this morning - very efficient service.

D Cullen - South Nutfield 06/02/08

Item received - fantastic. Excellent service and speedy delivery. Many thanks.

S Martin - Wantage 05/02/08

Goods arrived-thank you for your fast and efficient service!

D Hopper - Dorchester 05/02/08

Received the lights first thing this morning, thank you very much, very pleased with the service and will be recommending you to friends!!

A Warwick - Saffron Walden 29/01/08

Thank you very much for dealing with this exchange so efficiently. I am pleased to say the replacement light is fine - there was obviously a problem with the other one.
It's good to deal with a company that sort things out well, and gives confidence for future business.

M Field - East Grinstead 23/01/08

Just wanted to let you know that I was delighted with the products I ordered, the lights were better quality than I expected, and stylish too. Delivery amazingly quick I cannot sing your praises too highly.

M Dyer - Crantock, Cornwall 22/01/08

Thank you very much. Products are great and your service is also first class! Will recommend you.

A Armstrong - Edinburgh 22/01/08

Just to say how I impressed I am with your service - my initial enquiries were dealt with promptly by Bill and the lights arrived safely on the day you said they would! This has not always been my experience when dealing with other companies via the Internet - so thank you and well done!

C Hayhurst - Folkstone 21/01/08

Your lights arrived within 48hrs of being ordered. So many thanks for your prompt service & also for advising us when to expect the goods. This meant we were able to be around to accept the delivery

C Davies - Barnsley 18/01/08

Very efficient; even Amazon don't do this.

G Menzies-Kitchin - Newbold-on-Stour 10/01/08

Just to confirm that my order was received undamaged on Friday 4th January as advised. Many thanks for your prompt service, I would certainly recommend you.

G Whyke - Ludlow 10/01/08

The lights have just arrived - really pleased with them and fantastic service.

J Holmes - Haywards Heath 08/01/08

Excellent, lights received yesterday. Very pleased with response and the
light was exactly as wanted. thanks .

S Everall - Corwen, Denbigshire 03/12/07

I placed an order around 8pm Monday evening and received the goods on Wednesday morning!
Delighted with both the goods and service! Well done, will certainly recommend to others.

E Lister - Dunbar, East Lothian 12/11/07

Received today. Boy - you guys are quick.
Thanks

P Patel - Egham 26/09/07

Just to say how pleased we are with the goods and service. Excellent.
Many thanks

S Wilkinson - Cottingham, Hull 22/08/07

Just wanted to let you know that I was delighted with the product I ordered, the lights were better quality than I had expected, very sturdy and exactly what I was looking for!!

J Crawford - Great Dunmow 17/08/07

This order has just been delivered in perfect condition to my door in France local time 12 noon just one day after you shipped it: this is outstanding service - and about 2/3 days quicker than any online retailer in France itself could offer me! This really is very impressive indeed. THANK YOU SO MUCH.

H Goodall - France 25/7/07

The bulkhead light arrived this afternoon.
Great value & fast service .... THANKS !!

M McConnell - Farnham 10/7/07

Fantastic service - all delivered within 24 hours - well done to everyone and Diane on the telephone brilliant. I just hope I have reason to buy something from you in the future.

R Jervis - Shrewsbury 04/7/07

Thanks I have received my order on the 19th as promised. May I congratulate you on a magnificently efficient service; I will certainly use you again and recommend you to my friends.

T Hess - Isle of Wight 03/7/07

Absolutely brilliant.
No hassle service! Regards.

R Harwood - Banbury 27/6/07

To everyone at Lighting Direct, The post arrived 08.30 today 12.06.2007 beautifully wrapped, everything appears superb, although we have not erected it or wired it yet. Thank you for the excellent service and as we are in the process of a complete house re-furb, we know where to come for lighting! Regards.

T Cavill - Reditch 12/6/07

Thank you, order arrived the next day. Lights to be fitted today. Thank you for your efficient service.
S Willsher - Bournemouth 11/6/07

Dear Lighting Direct!

I received my garden light this morning. I just want to say what wonderful service.

Many thanks and I shall certainly be getting more from you.
D Bishop - Epsom 15/5/07

Definitely will use you again, your customer service is fab!

Thanks for your help.

H Munro-Hall - Peterborough 30/04/047

Just to let you know my order has been received - thank you so much for your
fast, efficient service

G Calve - Wantage, Oxon. 17/04/07

Replacement tube arrived this morning. Can I thank you once again for all your help and on the wonderful service your company operates.

B Shell - Brentwood, Essex. 13/04/07

Thank you for your efficient service - we'll be back!

R Martin - Cheltenham, Glos. 13/04/07

Received; very prompt, well packaged and a good product
Thanks

N Johnston - Harpenden, Herts. 26/03/07

Hi, goods arrived yesterday and are being installed today. Excellent service, thank you.
Happy customer
M Bakker - London 14/03/07

Great delivery response guy`s !! Lights look great ! Thanks.
J Atyeo - Bideford, Devon 12/03/07

We would like to say a big thank you. We ordered 5 light fittings from you last week. They arrived less than 48 hrs later. I fitted the wall lights at the weekend and we are delighted with the quality and service. Thanks again.
I Macnamara - Brixham, Devon 06/03/07

Just to say thank you. My order arrived safetly yesterday and it is fantastic.
It has been a pleasure doing business with you.
S Fisher - Keighley, N Yorks 02/03/07

I would just like to say how impressed I am by your company. I telephoned you to report a part missing from one of the boxes in my delivery on Tuesday morning. Within minutes I received a call back to confirm collection of the faulty package for that afternoon and I received a new replacement, this morning as promised. Now fitted and both items working well. If only all companies were as efficient. I shall have no hesitation in using your services again or in recommending you. Thank you
P Clayton - Eastleigh, Hants 01/03/07

Order received today. Thank you so much, this has been excellent service with up to date info and prompt delivery. Thank you. Will recommend to family and friends.
E Marnoch - Glenroathes, Fife 24/02/07

Thank you for such a speedy service. I have received today my wall lights and would like to say I am very pleased with the product and service. Many thanks for such a good service and for keeping me informed.
V Higgins - Hornchurch 23/02/07

Bathroom light arrived this morning. Was nice to see that it was actually made of glass and not just frosted plastic. Will keep your site on file. Thanks again
B Shaw - London 23/02/07

Just to let you know that the lighting delivery turned up today and everything was fine. Many thanks for all your help and excellent service.
J Evans - London 22/02/07

I have received the items today as requested. Thank you for the excellent service.
J Kang - Charfield, Glos 09/02/07

Thank you for the delivery of my order. I'm very pleased with the goods and the prompt delivery
Mrs C Lloyd - Ruthin, Denbighshire 05/02/07

Light fitting received. Thank you for a fast response -and for being kept informed at all times.
D Ekins - Braintree 18/01/07

Just wanted to thank you for such excellent service our lights arrived a.m. and are now in use, will use you in future and will highly recommend your service to others.
D Arnold - 08/01/07

Thanks for the light received today. Good service from lighting direct.............. I appreciate it. Merry Xmas
M Blakeway - Hope Valley, Derbyshire 15/12/06

Order received safe and sound. Delighted. Thank you so much for the speedy and efficient way in which you handled my order.
B Pye - Runcorn 13/12/06

Congratulations on a super website and service. The lights arrived two days after placing the order and are now installed. The quality is excellent, better than anything we have seen in the high street! You set the standard on how online buying should be. Best wishes and many thanks
Brian Simpson - 9/12/06

Thank you for the brilliant service, our order was delivered on time; the link to Parcel Force to track its progress is a great idea. The light is now up and working and looks great, a bargain. We’ll pass on your website to our family and friends
Jan Pike - Stoke on Trent 6/12/06

Desk lamp arrived safely this am. and is now in use! Extremely impressed with your super service. Thank you.
John Dunlin - Hull 24/10/06

I have today received the replacement set of Globe Chasing Coloured Lamps.I should like to congratulate you on your service which went much beyond what I would expect. You have a happy customer who will certainly return. Many thanks and best regards.
F Rosenfeld - Tarporley 6/10/06

Just emailing to let you know I received the goods.Thanks very much for your efficient service, will definitely use you again.
A Sweeny - Tonbridge 5/10/06

Used in the past. Found via a search engine. Service provided to date has been excellent.
E Campbell - Glasgow 28/09/06

Absolutely love this site. I have used you before and would not go anywhere else for my lighting. Highly recommended.Service quick and items always very well packed.
D Barden - Blackburn 28/09/06

The lights looks fantastic and are working a treat, I've just set up the dimmer and that's working now.Thank you for a super service from start to finish I'll be back in touch when we decorate the next room.
K Richards - Haslington 04/09/06

We acknowledge receipt of the order below which we received safely yesterday.Many thanks for a truly excellent service
P Moore - Burford 24/08/06

Hi,just to let you know light arrived to day as arranged.Very pleased with item and the quick postage Thank you very much
S Hawkins - Blackwood, Gwent 21/08/06

What a wonderful organisation you have.
Thank you very much for your prompt and efficient service. You replied swiftly to my email, you refunded my postage, telephoned me to tell me blue lights would be in stock soon, double checked delivery address.
My new lights arrived yesterday. It is so unusual to receive this sort of service, many thanks to all the team.
B Wyatt - Norwich 19/08/06

Just a quick note to let you know I received wall lights this morning and am delighted with them.Thanks
S Woods - Glenlivet 14/08/06

I think today so many people are quick to complain when things go wrong and so few congratulate good service.
I would just like to say how impressed I am with your service and the quality of my order. Ordered on the 18th and delivered on the 20th, amazing. My wife and I spent all the previous Saturday driving from shop to shop and still never found what we wanted then I happened upon your website and hey presto we have the exact lamp we were after. Excellent service, thank you.
R Glithero - Measham 22/07/06

Just a note of appreciation for your excellent service and merchandise
R A Jones - Caernarfon 7/07/06

You replaced for me recently a 6x10w Mini Floodlight Kit. All is now working perfectly, and I just wanted to write and thank you for your good service, which was both prompt and helpful. The faulty set was replaced,no quibbles and the replacement set, which are now installed and working perfectly was with me within a couple of days of our phone call.
Many Thanks. Much appreciated.
P Barnes - Yoxford 24/06/06

Many thanks for your excellent service, my order was delivered a.m. today as promised.
Very much appreciated
J R Brown - Godalming 22/06/06

Just to confirm order arrived on 14/6/06. Excellent service. Cheers
J S Bridson - Douglas, Isle of Man 15/06/06

I received the lights today and am extremly pleased with them. I would take this opportunity to commend your service and efficiency
A White - Antrim 15/06/06

Thank you for this. The lights arrived safely and have been successfully fitted.
Appreciate your efficiency. Nice to see good service and communications for a change
R Blanks - London 14/06/06

GREAT SERVICE, arrived today 100% customer satisfaction here
R Groom - Southampton 13/06/06

Item recieved thank you for a very fast delivery
C Harvey - Grays 24/05/06

I would just like to congratulate you on your very efficient service I ordered a light from you yesterday after lunch and it was delivered before lunch time today.
S Ashbee- Rye 24/05/06

The lights arrived today as promised. They look great! Thanks for such an efficient service
K Higgins - Guildford 23/05/06

Many thanks as order received today at 08-45. A very quick service hope to use you again soon
D Sparks - Wotten-under-Edge 19/05/06

Just to let you know that my order arrived safely in Dublin today.Thanks for the excellent service .
D. Bell - Dublin 12/05/06

Just to say thank you for the prompt delivery of our order, and to say how pleased we are with the lights-Can't wait to move so we can see them up.We will probably need to order other lighting then and wont hesitate to use yourselves.
D & J Tandy - Bewdley 06/05/06

Received lamp today, well packaged and I am delighted with it, thank you for your prompt service and attention, I will certainly recommend you to my friends.
P Platt - Stoke-on-Trent 04/05/06

Just a short note to say the light arrived safely yesterday and we are delighted not only with the product but the service that you gave us. Thank you
S Ogden - Chorley 28/04/06

Very many thanks for your extremely efficient service. Ordered yesterday, delivered today! Can't ask for faster than that! Best wishes.
L Crockett - Exeter 25/04/06

I received my lights yesterday and I would just like to thank you for your efficient service. The lights are great and I will definitely use you again.
J Sharman - Stoke-on-Trent 11/04/06

Received my order today. Thank you very much for the fast delivery. They are just what I wanted and I am so pleased. My husband is decorating at the moment so will not know what they look like for a little while yet. Thank you again and will certainly recommend you to my friends.
J Herring - Chelmsford 05/04/06

I would like to thank you for the order received today. I am very impressed with the speed & efficiency that this order was dealt with. Many thanks
A Kelly - Pontypridd 03/04/06

What can I say, except thank you for the brilliant service and fast delivery,
I shall certainly pass on your website to friends and family.
D Hiscock - North Tawton 01/04/06

Just a small thank you for the excellent service and amazingly low priced wall lights. They look fantastic and I will be using you again as well as recommending you to friends and family.
D. Bennett - Ashford 26/03/06

Hi, I recently bought two lights of you and would just like to say how pleased I am with them!....Thanks again.
T Shaw - Co Down 11/03/06

Just to say how pleased I was with your service. My lamp has now arrived, well packaged and it is a very good product just what I had been looking for. The e-mails to let me know what was happening with my order were second to none and I will certainly use your site again.
Mrs S Johnson - Paignton 11/03/06

We have had 3 lights from yourselves so far and would like to tell you what a fantastic service you provide. the lights are excellent quality and the service is the best i have ever received. THANK YOU very much. kind regards.
James Perrin - 21/02/06

Received this morning in good order, look forward to doing business with you in the future.Regards

David Marsh - High Roding 07/02/06

I am very impressed with the way you have dealt with the whole order for my bedroom and will have no hesitation in recommending your company to friends.
Andrea Germaney - Windsor 21/01/06

I am thrilled with the uplighter. It was packaged well and most impressively the directions were the most user friendly I've ever read. Best wishes,
Franky Eynon - Deal 30/01/06

Just a quick e-mail to say thank you for the replacement picture light.Your customer service is excellent and,once again,many thanks.
Paul Blake - Sheffield 23/01/06

Just to say thanks for the light. It arrived 9.00 this morning and is now up on the wall! Local suppliers couldn’t even give me a delivery date.Excellent service, I will definitely recommend/use you again.Thanks.
Robert Davies - Leominster 25/11/05

Just to say thank you for a very impressive service. The communication & delivery arrangements were fast and effective. The high quality product was excellently packed and works well ! A pleasant change ; I shall recommend you to others & use you again myself in the future.
William Munt- 26/10/05

My order arrived safely yesterday as promised. Thank you for your excellent service, the switches and sockets look fantastic, I look forward to doing business again with you in the future.
David Owen - Royston 18/10/06

Just wanted to say many thanks for your faultless service. We don't usually write letters of thanks but, in this day and age of increasingly poor customer service, felt we really ought to drop you a line. We received our order on Tuesday as promised and we're very happy with the service we've received: the lights, the super fast despatch and excellent email communication. We actually ordered more lights from 2 other websites also on the same night and to date, have only had email order confirmation from one, and neither have turned up yet! So you definitely stand out from the rest!

Once again, thank you, and we can safely say we would definitely shop again and would recommend you highly to other people.Cheers!

Miss S Wilson and Mr P Feely - Derby 13/10/05

Dear Sirs,
Writing to let you know that the below order arrived today in good order and condition. I am delighted with the service I received. Many thanks
Arthur Hanbidge - Liverpool 10/10/05

Arrived and all installed - thanks for the great service.
Paul Miller - Northampton 02/10/05

Received my order early this morning.
Very pleased with the product and the service. Will recommend. Many thanks
Mike Howard - Paignton 06/09/05

Just to confirm that we have received the lamp. Let me tell you that in our opinion in a 1 to 10 you score: Product = 10 Service = 10
Thanks a lot
Beatriz Charlton - 02/09/05

Am E-mailing to say a Big Thank You for the excellent service which you have given over the internet on the light which I ordered. You will be pleased to learn that it is installed and working and looks terific. Again many Thanks;
Michael Trenaman - 31/08/05

Many thanks for the prompt and efficient service regarding my order for 2 lamps. I appreciated being kept advised as to progress during the order and despatch process. They arrived today as scheduled and I am delighted with them. I shall certainly bear you in mind for my future business and domestic requirements.
Stephen York - 16/08/05

Lamp has just arrived, and is perfect this has now completed our lounge after much searching for all the right bits, and the lamp proved the hardest there just is no where to buy a decent lamp at a reasonable price in this neck of the woods. Many thanks for prompt. efficient and good service will tell everyone about the site, much easier than tramping the streets.
Stephanie Overson - 08/08/05

Hi, We have received the replacement part this morning (Saturday 30th July). I would like to thank you for the excellent service we have received from you. I will definitely use your site again, and would happily highly recommend you to others. Again, many thanks for an extremely smooth and speedy transaction.
Steve Morley - 30/07/05

Thank you very much for your excellent service. E-mail notifications were very helpful and delivery within 2 days as promised was marvelous.I would recommend your site and will use you again.
K Moye - Birmingham 14/06/05

My order has been received safe and sound. I am thrilled with the quality, price and service. Excellent!
Lois Clarke - Taunton 13/06/05

Thank you the lights arrived first thing this morning, can I just say my shopping experience with your company has been fantastic, so easy and sooooo prompt thank you again. (ps. this is the second order by the way the first was just as efficient)
Robyn Arbuckle - Cambridge 10/06/05

Just a quick note to let you know how impressed I am with the service that I received from you:

the website was easy to use, the price was affordable compared to other companies, and even better I received my goods the day after I had placed my order!!!

I will definitely be using your services again in the future and I will recommend you to all my friends

Keep up the good work and thanks again for the great service!

C Tozzi - Chesterfield 21/2/05

Just to say thank you for your efficient service, the items arrived on the day you advised, well packed and we were delighted with the quality of them. Best wishes,
R Hayter - Powys 08/02/05

Hi, just thought i would let you know that i have today received the new lights i ordered from you and would like to say how very very pleased i am with them, they are of very good quality and extremely good value for money, i will have no hesitation in recommending your products to friends and family, thanks again, regards,
A Griffin - Hants 06/02/05

Everything turned up this morning I'm just posting the returns for your attention. I would just like to say what a fantastic service you guys deliver, and if anyone your end needs a testimonial for the website or what ever I am more than happy to oblige.
S Houssart - London 12/1/04

Really surprised at how efficient you have been, I ordered on the 23rd of December and goods arrived on 24th. Considering xmas post etc. this was almost unbelievable and the goods were the highest quality and thanks for deducting the VAT as I live in the Channel Islands. I will be recommending your company in the future.
E Watson - Jersey 24/12/04

Thank you for your efficiencyin dealing with my order which duly arrived to-day. I am most impressed with your attention and dealing with my small order so expeditiously. I wish more firms were as "customer-friendly"!
J M Wilson - Perthshire 8/12/04

Hi Received next day - good service -good products -good price.
Feel free to use this feedback as you wish
E Baldwin - Bingley 5/12/04

Absolutely delighted with your goods and the way in which you operate. You could not have done more for us despite quite a modestly priced order. Would not hesitate to use your company / website again! Many thanks
D Green - Leeds 24/11/04

Just wanted to let you know that the service you have provided is excellent! My light has now arrived and is exactly what I wanted. Thank you very much and I wish you all the best for the future.
C Bush - Henly-on-Thames 11/11/04

Just a quick thank you.Your service is too quick ! I ordered late on wednesday night,you phone me on thursday morning i added to the order and they arrived Friday.My quiet day off was spent fixing burnt out light fittings to please my wife-i could have been playing golf if you were much less efficient! Thanks for your excellent service ,sensible prices and easy to use web site
M Lyon - York 31/10/04

Goods delivered approx 1pm 27/10/2004. My wife and I are very pleased with the fitting. Many thanks for your prompt service.
P Watson - Stanford-le-Hope 27/10/04

Just recieved my order for wall lights. All in perfect condition. Thanks for quick and efficient service. Hope to use your business again in the future. Many thanks.
M Clinton - Brierly Hill 22/10/04

Our decorators have just finished re-decorating our hallway, and the electricians have just fitted the 8 Valencia ( VAL09 ) wall lights I purchased a few weeks ago. Both my wife and I are absolutely delighted with the quality, look, and incredibly fast delivery from your company. Thanks again, and well done to all!
Mr & Mrs J.Evans - Barton-on-Sea 12/5/04

I would just like to say a big thank you for the very quick turnaround on the order below. I received the delivery 1st thing today, and much appreciate it. This is the 2nd order I've placed on your website, and I'll be placing more in the future. Would recommend to anyone.
J Moggridge - Sothampton 17/10/03

WHAT CAN I SAY.!! As promised the goods duly arrived at 11am today.I am more than impressed with your operation, the web site was very easy to navigate but the icing on the cake were your follow up "E" Mails keeping me informed of the orders progress. Shalln`t hesitate to recommend you. Many thanks
G Peart - Leicester 26/06/03

Many thanks for your very prompt and efficient service with regard to both processing my initial order and then dealing with the refund for two shower downlights which I returned. When you hear/read negative stories with regard to purchasing on-line this has shown the way it can be done if companies put their minds to it. Well done and may thanks
S Hothi - Eastleigh 17/02/03

Just wanted to express my thanks for the excellent customer service I have received from you in relation to the two orders I have now placed with your company. I am very happy with the service and how pleasant your staff are when I have needed to ring to confirm delivery details or change them. Once again many thanks and I look forward to placing many more orders with you as your company would know be my first choice on obtaining goods.Many thanks
N Power - Maidstone 30/08/02

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